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Shipping:
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We can ship worldwide but are currently limited to some countries at this time. After recieving your payment by paypal your
order will processed which takes up to 1 day.Your item will then be dispatched via UPS.You will be sent a tracking number
as soon as your order has been dispatched.It can take up 2-4 working days.Please note that orders on Saterday and Sunday
wont be processed untill Monday.There is no import tax or import restrictions on our products depending on which country
you are in you will have to pay Value Added Tax or Import Duties at the appropriate rate based on the declared value of
your shipment.
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Order Processing:
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Orders received after 17:00 (GMT +0800) will be processed on the next business day. We will try and dispatch paid orders within
48 hours of receipt of cleared funds into our bank account. We cannot be held responsible for delays in the banking system, once
the funds have been sent we will process the order. Refunds will not be given for such delays and once money has been dispatched
we will regard the order as confirmed and the sale is final.Buyers will be responsible for any customs or brokerage fee, VAT,
import duties and any similar charges arising from the sales transaction. Upon payment being received by MK Enterprise Ltd, all
sales are final. No refund will be issued. For defective items replacement and repair, please refer to our Limited Warranty Coverage
and Return Policy sections.
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Limited warrenty coverage:
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All our products carry a seven day limited warranty. All branded electronics that L.d.g Digital sell are original and brand new. Manufacture's warranty is normally 12 months (please check this with your local service centre). The manufacture may refuse to honour the 12 months warranty if the product is imported, this is at the manufacturers discretion.
The limited warranty covers the following faults described below.
DOA (Dead on Arrival) implies that the product either cannot be turned on or be ready in use after taking out of the box. Buyer must report this situation to L.d.g Digital within 24 hours of receipt. If the item is not tested or examined by the buyer within the first 24 hours after the goods are received, the DOA returned policy would not be valid.
No further exception will be considered about the time issue. The 24 hour period starts from the time recorded as "delivered" in the courier service's tracking system.
L.d.g Digital will replace or repair a DOA item, In the event that a replacement or repair cannot be made due to product unavailability or any other technical reason, L.d.g Digital will refund the buyer in full.A repair order may take up to 14 business days starting from the day when L.d.g Digital received the defective unit. L.d.g Digital has the right to make the final decision on whether a replacement or a repair process should be issued under any circumstances or situation.
Neither network dependent features nor firmware related issues will be covered by our limited warranty repair coverage, regardless if the problem is permanent or not.L.d.g Digital has the right to determine whether the issue pointed out by the buyer is a network dependent feature or not. L.d.g Digital has the right to make the final decision on whether a repair process should be issued under any circumstances or situation.
Under any circumstances, L.d.g Digital reserves the final rights to approve any DOA replacement or a warranty coverage repair. L.d.g Digital also has the right to make the final decision on whether the issue pointed out by the buyer is considering a defect or not. In the event that a replacement or repair is not granted to the buyer, L.d.g Digital will send back the product back to the buyer; In this case it is the duty of the buyer to cover shipping costs.
The repair process by L.d.g Digital may take up to 14 business days upon item being received from the buyer.
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Last Updated: 25 Nov 2007 01:56:33 PST home  |  about  |  terms  |  contact
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